FAQ

How Long will my Claim Take?
The time between making a claim to settlement varies depending upon the complexity of the case. In some instances where responsibility for the accident is admitted by a third party and injuries are not complex settlement may be achieved within 6 months. In other more complex cases a settlement may take longer. Most claims are settled within 12-24 months. Your claim will be run on a No Win No Fee.

How Much is my Claim Worth?
The amount of compensation you will receive if the claim succeeds is made up of two parts.

"General Damages" - this is the term given to the pain and suffering element. The value of this part of your claim depends on the type of injury you have suffered how long you were suffering from your injury and whether your injury is going to have a long term effect on your life. A figure is set for this part based on previous amounts set by judges in similar cases to yours.

"Special Damages" - this is the term given to your out of pocket expenses incurred as a result of the accident. This may include loss of earnings, loss of vehicle excess, hire of a replacement car, cost of public transport, prescriptions, etc.

This amount is added to the value of your general damages to make up the overall damages award.

What is the Procedure?
We will first need to investigate your claim by obtaining evidence from yourself and other witnesses as appropriate. This may take a few weeks and we may need to either visit you to obtain a statement or discuss the matter fully over the telephone so that we have all of the details relating to the accident and the injuries and losses sustained.

Obviously, the matters dealt with above may answer only a few of the questions that you might have about the conduct of your claim. If you have any other questions, please do not hesitate to contact us for further information.

Simply complete the claim form and we will let you know if your claim is likely to succeed and how we can ensure that you are NOT one of the millions of people who miss out on their just entitlements to compensation. Claim Form

Am I able to make a claim?
If you have been injured in an accident within the last 3 years that was not your fault or if you are suffering from any work related symptoms you may be able to make a claim for compensation.

Will I have to go to court?
It is very unusual for you to go to court but if needed you may need to atend. This is unlikely as very few cases proceed to court as the vast majority of cases settle at an early stage.

Do I have to pay any legal fees?
No. Our panel of solicitors will enter an Agreement with you which may include an insurance policy to protect you against any costs. This means that if you win or lose your case you will not pay any legal fees and that if you are successful you keep 100% Ccompensation.

What will be expected of me?
You will be expected to co-operate with your solicitor and provide information to him when requested. Do not do anything to delay or prejudice your claim. Your solicitor will be there to guide you through the claims process.

Will I have to visit a solicitor?
No, you will deal directly with your appointed firm of solicitors who will correspond by telephone and in writing. Your solicitor and legal representatives will be there to answer any queries that you have with regard to your claim and will do all they can to obtain the best settlement for you. If you should wish to visit your solicitor however, your solicitor would of course be pleased to meet with you.

What do I do next?
Contact The Accident Experts by forwarding your details to us or telephoning us free on 0800 0461 310. Once in receipt of your instructions one of our consultants will assess your claim and return to you within 24 hours to discuss your case in detail. Thereafter your case will be allocated to a member of our panel of solicitors who deal specifically with the type of accident suffered by you.

Claim Form